Terms and Conditions – MRA Driving Academy

Agreement to Terms

By booking driving lessons with MRA Driving Academy, you agree to be bound by these terms and conditions. These terms apply to all services provided by MRA Driving Academy, including driving lessons, theory support, and any related services.

Booking and Scheduling

Lesson Booking

All lessons must be booked in advance. We offer 90-minute manual driving lessons at £63 per session. Availability is subject to instructor schedules and may vary based on demand.

Schedule Changes

We reserve the right to reschedule lessons due to unforeseen circumstances, including instructor illness, vehicle maintenance, or severe weather conditions. We will provide as much notice as possible and work with you to find suitable alternative times.

Payment Terms

Payment Methods
Lessons must be paid for in advance or at the time of booking
We accept cash, bank transfer, and card payments
Block bookings may be eligible for discounts
Payment plans may be available for intensive courses

Refunds

Refunds will be considered on a case-by-case basis. Lessons cancelled with less than 24 hours notice may not be eligible for refund unless due to emergency circumstances.

Cancellation Policy

Important Cancellation Rules

Minimum 24 hours notice required for cancellations
Cancellations with less than 24 hours notice may incur charges
Emergency cancellations will be considered individually
Repeated short-notice cancellations may result in booking restrictions

Student Responsibilities

Documentation

Students must bring their valid provisional driving licence to every lesson. Failure to bring required documentation may result in lesson cancellation without refund.

Conduct

Students must arrive punctually for scheduled lessons
Professional and respectful behavior is expected at all times
Students must follow all safety instructions from the instructor
No alcohol, drugs, or medication that may cause fatigue or drowsiness are permitted before or during lessons
Students must inform the instructor of any such medication and consult their doctor before lessons
Mobile phones should be switched off or silent during lessons

Safety and Insurance

Vehicle Insurance

All vehicles are fully insured for driving instruction purposes. Students are covered under our comprehensive insurance policy during lessons.

Health and Safety

Students must inform us of any medical conditions that may affect their ability to drive safely. We reserve the right to refuse lessons if we believe safety may be compromised.

Liability and Limitations

Instructor Liability

While we maintain comprehensive insurance and follow all safety protocols, MRA Driving Academy's liability is limited to the cost of the lesson in question. We cannot be held responsible for test failures or delays in obtaining a driving licence.

Student Liability

Students are responsible for any damage to the vehicle caused by negligence or failure to follow instructor guidance. This includes costs exceeding our insurance excess.

Data Protection

We collect and process personal data in accordance with UK GDPR regulations. Student information is used solely for lesson scheduling, progress tracking, and communication purposes. Please refer to our Privacy Policy for detailed information about data handling.

Disputes and Governing Law

These terms and conditions are governed by Scottish law. Any disputes will be resolved through discussion and mediation where possible. If legal action becomes necessary, it will be subject to the jurisdiction of Scottish courts.

Changes to Terms

MRA Driving Academy reserves the right to update these terms and conditions at any time. Changes will be communicated to existing students via email or during scheduled lessons. Continued use of our services constitutes acceptance of updated terms.